FAQ

Review the questions below for details on Pre-Service, Enrollment, During Service, and Exiting inquiries relating to your service. Contact your Stewards Program Coordinator if you have further questions!

Pre-Service

Information on your service term before you begin!

Do you provide uniforms?

Will I receive healthcare in my position?

What is the Americans with Disabilities Act (ADA) and what is considered a disability?

I got hired by an NPS site, how does Stewards and Conservation Legacy factor in?

Do I qualify for SNAP (food stamps) or other local benefits of my service state?

I have so many contacts, how do I know who to reach out to?

What questions should I ask my site supervisor in order to prepare for my term of service?

Enrollment

Below are some common questions about the enrollment process. You are assigned an Enrollment Specialist for this process. You’ve likely already received your welcome email introducing them. Please reach out to the Enrollment Specialist with any questions. We’re here to help!

What can I expect with my enrollment tasks?

What do I do with my offer letter?

What if I will be out of service when tasks are due?

What happens if I do not complete my onboarding tasks by their due dates?

Do I have to obtain additional criminal history checks even though my service site also requires background checks?

Do I have to obtain new criminal history checks despite having previously participated in an AmeriCorps program or another Conservation Legacy position?

Can you explain more about fingerprinting?

What information do I need in order to complete my direct deposit task?

Can I opt out of direct deposit?

When and how will I get paid?

I lost or do not have access to my social security card. What should I do?

What IDs do I need to upload?

Do I have to fill out tax information for my service state even if I am only there temporarily?

I don't understand how to fill out tax information. Can you help me understand how to fill it out?

Why do I need to fill out the MyAmeriCorps form?

What is the MyAmeriCorps website and what will I use it for?

How do I participate in loan forbearance through MyAmeriCorps?

Who should I contact if I have questions about the logistics of my term?

During Service

Bookmark this page now so you can refer back to this information during the entire length of your service.

Who do I work for?

When will I get paid?

How do I access my timesheet?

Where do I get my paystubs?

Why is my paycheck less than my expected weekly rate?

What do I do if I get injured?

What should I do if my supervisor goes on leave and I need someone to approve my timesheets?

What happens if I'm summoned for Jury Duty?

Can I end my term early if I complete my minimum required hours?

How much PTO do I have? How do I use it?

How do I use my AmeriCorps Education Award?

When do I receive my AmeriCorps Education Award?

Can I postpone my student loans while serving?

Who will I receive my W2 from?

When will I receive my W2?

When I log into the My AmeriCorps portal, my end date is not correct

Exiting

In order to successfully complete your term, there are a number of tasks we need you to complete. Your Program Coordinator will be in touch via email with a specific set of instructions.